The Concierge Service at the Gran Hotel Inglés aspires to make all your wishes come true. Whatever your request, our dedicated team of experts in customer service will do their utmost to make it become a reality. Devotion and attention to detail in order to fulfil our guests’ every whim is what characterises our concierge service.
As far as our luxury Concierge Service is concerned, your desires are our commands. You only need to contact our Clef d’Or concierges and they will make the impossible possible to provide you with the travel experiences you have always dreamed of. Gran Hotel Inglés: Everything that makes us a 5-star hotel in Madrid.
Led by David Veguillas, the Concierge Service at the Gran Hotel Inglés will respond to any of your requests swiftly and enthusiastically. All members of the team love their jobs and take pride in their ability to obtain anything you might need, from exclusive restaurant reservations to the detailed planning of personalised luxury travel arrangements; this includes obtaining tickets for any type of event in record time and offering you the unforgettable experience of sitting behind the steering wheel or being driven wherever you want in a de-luxe motor car.
In this article we invite you to become acquainted with the Concierge Service at the luxury hotel Gran Hotel Inglés and discover some of the travel experiences they are able to offer you.
Making all your wishes come true
The team of Clef d’Or concierges at the Gran Hotel Inglés strive on a daily basis to offer what we believe to be the living embodiment of de-luxe personal assistance and exquisite service.
Attention to detail and the passion they show for their work is what enables the members of our Concierge Service team to make guests’ dreams come true and procure a touch of magic. However complicated your request may seem, our concierges will turn the impossible into reality to enable you to savour a five-star experience during your visit to Madrid.
Luxury travel, behind the wheel or driver included
You can start to benefit from our luxury Concierge Service from the moment you set foot in Madrid. Begin your visit in style with the private transfer service offered by the Gran Hotel Inglés and place yourself in the expert hands of our chauffeurs.
We’ll greet you at the airport or train station with one of our cars. You’ll travel comfortably and stylishly in the one of the cars from our top-of-the-range fleet, comprising Mercedes S-Class and V-Class vehicles. If you prefer, we can also offer you other types of vehicle; simply make your request and we will endeavour to find whatever best meets your needs.
Meanwhile, if what you want is to feel the adrenaline of sitting at the steering wheel of a top-of-the-range car, we can also make your wish a reality. At the Gran Hotel Inglés we offer you the Supercar experience that will enable you to reward yourself or any of your guests with the pleasure of driving the car of your dreams, selecting from a wide range of such luxury makes as Ferrari, Maserati, Lamborghini, etc.
Exclusive events made to measure
Our concierge service is able to advise you and plan the perfect visit to the capital, one that is personalised and completely tailored to your tastes. We can obtain tickets for all manner of exclusive events, make restaurant reservations and arrange private visits, with the additional possibility of being accompanied by our highly-experienced travel guides.
Experience the history of Madrid and its surrounding area and visit its key sights, discover the most exclusive places for enjoying a mouth-watering meal and the most exclusive venues for going out for a drink in Madrid, be the guest of honour in a private visit to the finest vineyards in Spain, be carried away by a flamenco show in Madrid or experience the passion of the greatest football club in the world with an exclusive visit to the Santiago Bernabeu stadium. Take our advice or tell us what you’re looking for and we’ll be delighted to ensure that your visit to the capital is second to none. We look forward to seeing you!