A night at the Gran Hotel Inglés: What our Guests Say
The Gran Hotel Inglés is an exclusive 5-star boutique hotel in Madrid’s Barrio de las Letras. This exceptional establishment is a member of the Leading Hotels of the World association, which recognises the best 375 hotels in the world.
Although we could certainly spend hours talking about the wonders of our hotel, who better than our guests to offer their first-hand experiences? Previous guests of the Gran Hotel Inglés who have voluntarily shared their opinions on the renowned travel website TripAdvisor highlight the exceptional quality of service received. The satisfaction of our guests is so high that our services are rated outstanding in 100% of cases, making us one of the most highly rated hotels in the capital in a very short space of time. Here at the Gran Hotel Inglés we would like to thank our guests for their loyalty and trust.
"Combining luxury and a personable approach is no mean feat, and yet they have achieved it. Pure exclusivity. A wealth of details to discover right in the heart of Madrid. Haute cuisine. Staff always with a ready and genuine smile, attentive to any of the guests’ needs. Congratulations. Great job."
We don’t like saying things just for the sake of it, so when we say that the Gran Hotel Inglés is an exceptional establishment, we do so with good reason. This hotel, which dates back to 1886, is the oldest hotel in Madrid, and its walls have witnessed over 130 years of history. In fact, back in the day, it was only the second building in Madrid to be fitted with its own electric lighting.
Its proximity to the Puerta del Sol and the Spanish Parliament was strategic to the hotel’s standing, and naturally, many illustrious figures from Spain’s cultural and political circles frequented the hotel. It also welcomed a great many musicians, bullfighters, literati and national and international painters who stayed at the Gran Hotel Inglés. Valle-Inclán, Matisse, and Virginia Wolf are just a few of the great names on this list. The Restaurante Inglés also gradually made a name for itself and become a favourite venue for the finest cultural, social and political events that took place in Madrid in the early 20th Century.
Following a major restoration project that lasted 2 years, the Gran Hotel Inglés was resurrected in 2018 as a 5-star boutique hotel that combines elegance and sophistication with 21st Century comfort and technology, without sacrificing a single drop of its old-world charm.
"The Hotel is outstanding. As soon as you enter, you are met with elegance and luxury, which, combined with the friendliness and professionalism of the staff, makes it truly unique. The hotel has not lost its early 20thCentury essence, and the design is present in the every last feature of the décor. I think this Hotel is a must for anyone who wants to discover historic Madrid, and I also highly recommend its magnificent Lobo restaurant and the intimacy of its various spaces. The location of the Hotel is also ideal. 10 out of 10 in every aspect. Undoubtedly one of the best hotels in Madrid."
The Gran Hotel Inglés has a total of 48 rooms, symbols of the most exquisite elegance, combining art deco and modern sophistication. All the rooms are more than 26 m2 and offer comforts such as 500 count Egyptian cotton linens, 50 inch televisions, and other state-of-the-art gadgets.
Here at the Gran Hotel Inglés, we are all about the details, every last one. We understand that, as well as comfort, we must offer exquisite service so that our guests leave us feeling wonderful. For that reason, we don’t talk about our guests as merely guests, but as our guests of honour. That is how we want you to feel at the Gran Hotel Inglés.
"The customer service is outstanding, from the first to the last employee, they make you feel special and offer the most personalised service we have ever received. For example, even though there are dozens of different cocktails on the menu, the barman offered to mix me up a customised cocktail to suit my personal tastes. I’ve never seen anything like it! And he was absolutely spot on; it was delicious. The reception and concierge staff were also very friendly, always willing to help and offer a genuine smile.”
The comfort of the rooms at the Gran Hotel Inglés and the professionalism of the service are complemented by its extraordinary communal areas. In our boutique hotel, you can enjoy a spa area dedicated entirely to your wellbeing, where you can luxuriate in the best treatments available. There is also a fully equipped gym with the latest cardiovascular training and weights machines. Avid readers should come along to the Salón de las Letras, our unique library inspired by Madrid’s traditional ancestral homes, with an exclusive selection of 600 of the finest works of universal literature.
And how could we forget about our gastronomy! In our Lobo 8 (Madrid Breakfast&Brunch Restaurant) restaurant, you can sample Madrid’s most traditional fare, reinvented by the great Willy Moya, our executive chef. Enjoy a nutritious breakfast at LobByto (the best lobby bar in Madrid), savour delicious traditional churros with hot chocolate, and enjoy our exclusive selection of drinks and cocktails.
At the Gran Hotel Inglés, we are ready to welcome you. If you haven’t done so yet, come and visit us. And if you’ve been before, please come again soon. We promise you won’t be disappointed!